CareConnect
Coming SoonThe CRM designed for care homes, domiciliary care agencies, and care providers. Manage candidate and client relationships, track every communication, and match the right carer to the right client.
Relationship touchpoints
Communication visibility
Faster matching
Candidate information scattered across spreadsheets, inboxes, and sticky notes - whether you run a care home or a care agency
No structured view of client care needs or carer preferences for matching
Communications with candidates go untracked - no audit trail, no follow-up visibility
No relationship history when candidates move between placements or return after a break
Every feature shaped by the realities of managing carers, clients, and placements across care homes and domiciliary care.
Complete carer profiles with skills, availability, transport, languages, and care specialisms - all in one place.
Service user profiles with care needs, schedules, and carer preferences. Match the right carer to the right client.
Email, SMS, and call logging with templates and delivery tracking. Every touchpoint recorded automatically.
Multi-stage pipeline from first contact to placement. Track engagement status, interest, and response times.
Match carers to clients by commute distance, availability, specialisms, and personality fit.
Conversion rates, placement speed, and time-to-hire metrics. See what is working and what is not.
Walk through a complete sales pipeline - from first inquiry to signed contract. Seven stages, each one actionable. Click through to see how CareConnect manages funder relationships.
Lead
Qualification
Assessment
Proposal
Negotiation
Contract
Live Account
1/7
Lead
A new inquiry has arrived from a commissioner looking for domiciliary care provision.
East Midlands NHS ICB
Commissioner · Domiciliary Care
Funder type
NHS ICB
Area
Nottingham, NG1–NG5
Contact
Dr. Sarah Webb
Est. service users
12
Full communication audit trail for every candidate interaction
GDPR-compliant data retention with automatic deletion schedules
Structured reference tracking with chase workflows
DBS renewal and right-to-work expiry monitoring
Equality Act safeguards built into every touchpoint
Inspection-ready relationship records at all times
How it works
From first contact to long-term retention - every stage designed for visibility and speed.
Bring in your existing candidate and client data from any source.
Build complete profiles with skills, availability, and preferences.
Match carers to clients based on care needs, location, and fit.
Contact candidates via email, SMS, or phone - all tracked automatically.
Move candidates through your pipeline with full visibility at every stage.
Place the right carer with the right client, every time.
Stay in touch with placed carers and track satisfaction.
Monitor retention, identify at-risk placements, and act early.
CareConnect is coming soon. Register your interest and be the first to know when it launches.