Managed IT
Proactive IT management built on strong foundations for care homes and care providers across England. Fewer tickets, better security, and a partner who understands social care.
Users managed
Uptime target
Care sector focused
Staff losing time to IT issues that shouldn’t happen
Your current IT provider doesn’t understand care homes - or CQC
Security feels like a box-ticking exercise, not genuine protection
You’re managing multiple vendors with no one joining the dots
A managed IT service designed around the realities of care provision.
We only serve care, so every default, policy, and process is shaped by your sector.
Clean setups, sensible defaults, and proactive monitoring. The goal is fewer tickets, not faster responses to avoidable ones.
Microsoft 365 Business Premium security stack, fully configured and actively managed - not just licensed.
We coordinate all your technology vendors so you don’t have to chase anyone.
Everything in Foundation, plus compliance and strategic extras in Complete.
Everything you need to run reliably and securely.
Helpdesk
Network monitoring
Anti-virus
Email security
Device management (Intune)
Cyber security management
Advanced threat protection
Managed email signatures
Microsoft 365 backups
Network management (UniFi)
Microsoft 365 administration
SharePoint permission management
Everything in Foundation, plus:
Cyber Essentials guarantee
Security awareness training
Phishing simulation
Regular external vulnerability scans
AI recipient validation
IT strategy reviews
Regular catch-up sessions
What we manage
Microsoft 365
Entra ID / Intune / Defender
UniFi
Networking
Hornetsecurity
Backups
Windows & Android
Endpoints
A structured, transparent process from day one.
We audit your current setup and understand your organisation.
We harden security, apply best practices, and document everything.
We take over management with clear handover and communication.
Ongoing management with regular reviews and continuous improvement.
Everything you need to know before getting started.
12 months for all packages.
No - we support Windows 10/11 and Android only.
Great - we manage and optimise your existing tenant.
Included for Nottinghamshire-based clients. Quoted separately elsewhere in England.
Foundation covers proactive IT management and security. Complete adds compliance assurance, security training, vulnerability scanning, and strategic reviews.
Yes. We help care homes and social care providers complete their Data Security and Protection Toolkit (DSPT) submission, ensuring you meet the NHS requirements for handling health and care data.
Yes - we work exclusively with care sector organisations including residential care homes, nursing homes, domiciliary care agencies, and supported living services across England.
Adam Lawrence, Chief Executive
Acuity Care Group
“There is no job that is too small for Arviteni to get involved. And once they do, their support is professional, fast and efficient. They don’t only assist with the problem but also support to understand how to prevent issues from coming back by educating and offering solutions.”
Marta Stepien
Office Manager, Acuity Care Group
“Arviteni have always provided the best IT service. It didn’t matter if the problem was a minor user error or a wider scale business problem, they treated it with the same respect and care. Their friendly and approachable manner made it a pleasure working with them!”
Katy Franklin
Acuity Care Group
Let's talk about your current setup and how we can help. Book a free IT assessment - no obligation, no jargon.