What's included?
Everything you need to know about our packages
Partially Included
Included
Basic Support
£75
/per user
Comprehensive Support
£90
/per user
Helpdesk & Support
Helpdesk Support
Unlimited Support Tickets
Business Hours Support
Tailored Support
Issue Variability
Device Management
Hardware Management
Endpoint Management
Asset Management & Device Warranties
Hardware Procurement
Mobile Phone Contract Management
Network & Infrastructure
Network Management
Infrastructure Management
Network Monitoring
Scalability
ISP Support
Cyber Security Services
Cyber Security Management
Secure Score Management
Exposure Score Management
Cyber Essentials Review
Microsoft 365 Defender Management
Microsoft Advanced Threat Protection Management
Penetration Testing Management
Real-time Threat Report
Malware Ex-Post Alert
Malware Ex-Post Deletion
Software & Licensing Procurement
Software Procurement
Licence Procurement
Microsoft Services Management
M365 Management
Exchange Online Management
SharePoint Management
Microsoft Endpoint Manager Management
Azure Active Directory Management
VoIP System Management (RingCentral or Microsoft Teams)
E-mail & Communication Management
E-mail Live Tracking
Outlook "allow list" & "deny list"
Individual User Signatures
Company Disclaimer
E-mail Archiving
10 Year E-mail Retention
E-Discovery
Forensic Analyses
ATP Sandboxing
URL Malware Control
E-mail Continuity Service
Content, Compliance, and Data Protection
Content Control
Compliance Filter
Spam & Malware Protection
Global SMIME/PGP Encryption
Secure Cipher Policy Control
Websafe
Backup & Recovery Services
Automated backups for mailboxes, Teams, OneDrive & SharePoint
Recovery of M365 mailboxes, Teams chats, OneDrive, and SharePoint sites and files
Backup account activity audit
Marketing & Advertising
1-Click Intelligent Ads
Threat Intelligence & Reporting
Threat Statistics & Reporting
Basic
Support
£35
/per user
Standard
Support
£70
/per user
Comprehensive Support
£90
/per user
Helpdesk
Network Monitoring
Anti-Virus
E-mail Security
Device Management
Cyber Security Management
Advanced Threat Protection
Managed E-mail Signatures
M365 Backups (Teams, OneDrive, Sharepoint and Mailboxes)
Network
Management
M365 Management
Cyber Essentials Guarantee
SharePoint Permission Management
Security Awareness Training
Phishing Simulation
Regular Pentests
AI Recipient Validation
IT Strategy Reviews
Regular Catch Up Sessions