CareGate Connect by Arviteni
Coming SoonYour care teams deserve a messaging platform that's secure, auditable, and built for the way care actually works - not a consumer app that puts resident data at risk. CareGate Connect makes it possible.
What you get
Secure messaging channels for every care team
Structured shift handover templates
Auto-populated groups that match your rota
Urgent message escalation with read receipts
Full audit trail for CQC inspections
GDPR-compliant data control with remote wipe
Sound familiar?
If any of these describe your organisation, you're not alone. Most care providers we speak to face every single one.
Staff use WhatsApp groups for shift updates, medication queries, and resident information - none of it is auditable or GDPR-compliant.
Sensitive care information is shared on personal devices you don't control. When a carer leaves, that data walks out the door with them.
Managers cannot see what was communicated, when, or to whom - until a safeguarding concern or CQC inspection reveals the gaps.
Shift handovers rely on word of mouth, paper notes, or scattered messages. Critical information falls through the cracks every single day.
You have no way to reach the right people at the right time - urgent messages get lost in group chats alongside holiday photos and memes.
Message audit trail coverage
Resident data on personal devices
Average urgent message delivery
The solution
CareGate Connect isn't a generic chat app with a care label. It's a secure communications platform built from the ground up for care providers - every channel, every workflow, every audit trail.
Purpose-built messaging channels for care teams - shift handovers, medication queries, and resident updates in a platform you control, not WhatsApp.
End-to-end encrypted messaging with full audit trails
Structured handover templates for shift changes
Read receipts and escalation for urgent messages
Role-based channels that update automatically with rotas
Dynamic groups that match your rota. Night staff see night updates. Day staff see day updates. No more scrolling through irrelevant messages to find what matters.
Auto-populated groups based on shift patterns
Service-specific channels for each care home or unit
Broadcast messaging for organisation-wide announcements
Pinned messages and handover summaries per shift
Every message logged, every access controlled, every device managed. When CQC asks who said what and when, you have the answer in seconds.
GDPR-compliant data retention and deletion policies
Remote wipe capability for leavers and lost devices
Role-based access control across services and teams
Exportable audit logs for CQC inspections and safeguarding
How it works
From setting up your first service to full audit-ready communications - every step designed for security and compliance. This is what internal messaging looks like with CareGate Connect.
Set up your services
Create channels for each care home, unit, or service.
Import your team
Add staff from your rota with role-based access.
Create shift groups
Auto-populated channels that match your shift patterns.
Structured handovers
Templated shift handover messages with required fields.
Secure messaging
Encrypted channels replace WhatsApp for care comms.
Urgent escalation
Priority alerts with read receipts and escalation paths.
Audit and compliance
Full message history with exportable audit trails.
Continuous improvement
Communication analytics to improve team coordination.
Early access
CareGate Connect is being built with direct input from care providers. Register your interest to get early access, shape the product, and be first in line when we launch. No commitment, no cost to register.
Register your interest
Leave your details and we'll keep you updated. No spam, no sales calls - just an update when it's time.
Priority access when we launch
Opportunity to shape the product
Exclusive early-bird pricing
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