CareGate Connect
Coming SoonCompliance-ready messaging for care teams. WhatsApp-like simplicity with full audit trails - so every handover, every alert, and every family update is recorded and retrievable.
Care teams already communicate constantly - shift handovers, urgent alerts, family updates. The problem is where those messages live. Personal WhatsApp groups have no audit trail, no retention policy, and no compliance standing.
CareGate Connect gives your teams the same instant messaging experience they already know - but with full message retention, structured channels, and complete audit trails. Staff-to-staff communication and family updates in one platform, all GDPR-compliant and inspection-ready.
No more screenshots as evidence. No more messages lost when staff leave. Every conversation recorded, searchable, and retrievable - exactly the way regulators expect.
Every feature shaped by the realities of shift-based care delivery, family transparency, and regulatory compliance.
Structured handover channels so nothing gets lost between shifts. Every message timestamped, every update traceable.
Priority notifications that cut through the noise. Escalation paths ensure the right people see critical messages immediately.
Organised channels for each care home, team, or department. Keep conversations relevant and easy to find.
A dedicated space for families to receive updates about their loved ones - transparent, timely, and always appropriate.
Every message retained with full audit history. Searchable records that are ready when regulators ask.
Data stored in the UK, retention policies you control, and consent management built in - not bolted on.
CareGate Connect is coming soon. Register your interest and be the first to know when it launches.